FAQ

Questions, answered straight.

Can't find it? Visit support or email support@leadsets.ai.

Pricing and limits

What do the 1,000 free records cover?

Search and enrichment, with verification on every email. A record is counted only when data comes back, so empty results use none. They're one time: they don't refill or expire.

What do paid plans include?

Solo ($29), Pro ($99), Team ($399) and Max ($999) are flat monthly prices with no credits. Search and enrichment have limits per five hours and per week. See Pricing.

Can I change or cancel my plan?

Yes, any time, from your account. Upgrades apply immediately; cancellations at the end of the billing period.

Limits and fair use

What does "unlimited" really mean?

No credits and no per-record bill on paid plans, and unlimited lifetime data. There are visible limits per five hours and per week to stop bulk extraction. Records only count when data comes back; every request counts, hits and misses alike. Normal prospecting doesn't hit them.

What happens when I hit a limit?

You get a 429 with a retry time, and the blocked call counts against nothing. Your agent can check get_usage before each run.

How is scraping metered?

In units: one unit is one standard page. Scraping is an add-on on every plan: packs of 1,000, 5,000 or 20,000 units.

Data and accuracy

Where does the data come from?

Licensed suppliers and permitted public sources, normalised into our own index. Every field shows its source and when it was last checked. See Our data.

How accurate are emails?

Every email is verified and labelled verified, catch-all, unknown or invalid. We publish our benchmark method and never promise 100%.

Do you have phone numbers?

Not yet. We'll only add them once sourcing rights and costs are clear.

Agents and API

Do I need Claude?

No. Any MCP client works, and everything is a REST endpoint with TypeScript and Python SDKs.

What are skills?

Free SKILL.md playbooks that teach your agent a GTM workflow. Browse the skills library.

Privacy and compliance

Can people remove their data?

Yes. Anyone can opt out without an account, and suppressed records are never served again.

Do you offer a DPA?

Yes. See the Data processing addendum and our Compliance page.

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